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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ross Hyer

April 2, 2026

5  out of  5
rating by Ross Hyer
"I was very happy with the service and also how I was treated. Very friendly."
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Kim Hill

April 1, 2026

5  out of  5
rating by Kim Hill
"Aubrey at State Farm in Russellville, Alabama was so easy to work with☺️. She gave us the best auto insurance quote we found for an over 50 year old driver, and she also explained everything clearly when it came to adding another driver. She was the fastest to get back with us, very personable, and made the whole process simple. If you’re looking for car insurance in or near the Russellville area, I highly recommend asking for Aubrey."
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Dewayne Reed

March 29, 2026

5  out of  5
rating by Dewayne Reed
"Please give special shout to agent Aubrey you convinced me not to cancel my policy with State farm..she turned me around my mind was made up..after a long conversation I felt I would not find better deal or service else where .if I have to I will call Diana myself and explain it to her..kudos to agent Aubrey."
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Jenny Hattabaugh

March 27, 2026

5  out of  5
rating by Jenny Hattabaugh
"Aubrey was so sweet to speak with and presented us some great savings that we are seriously looking into and would be worth the switch!"
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Kalli Daniel

March 18, 2026

5  out of  5
rating by Kalli Daniel
"Loved talking to Chloe! She was so much help and answered all my questions!!"
We responded:
"Thank you for the kind words for Chloe! She is such an asset in our office and trustworthy!"
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Tracey Carr

February 25, 2026

5  out of  5
rating by Tracey Carr
"This was the most amazing experience of a lifetime for me. She was so amazing and a have great friend now."
We responded:
"Thank you for the amazing review of Chloe! She cares deeply about protecting customers with life insurance. Congratulations on protecting the most important thing - you! :)"
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Gary Reed

February 12, 2026

5  out of  5
rating by Gary Reed
"I called to get a life insurance policy because I needed one. I spoke with Aubrey, she helped me get a policy very fast, friendly and efficiently. Aubrey is also very professional and friendly, very good at her job. Great experience would recommend them for all you insurance needs . Call them and see how much you could save !!"
We responded:
"Gary, thank you! We love seeing reviews like this. Chloe always puts our customers first and we are glad they were able to assist you with adding on your new car to your insurance policy! Feel free to contact us anytime."
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Chase Landers

February 10, 2026

5  out of  5
rating by Chase Landers
"Chloe McNutt at Diana Lockmiller State Farm in Russellville is hands down one of the best insurance agents I’ve worked with. She’s fast, knowledgeable, and actually cares about getting you the right coverage not just selling a policy. She explains everything clearly and makes the whole process easy and stress-free. If you want someone who’s reliable, honest, and on top of their stuff, Chloe is it. Highly recommend."
We responded:
"Thank you for the kind words for Chloe! At Diana Lockmiller State Farm we pride ourselves on making the process of switching stress-free and being honest. Thank you for choosing our office for your insurance provider!"
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Raylene Markwell

February 3, 2026

5  out of  5
rating by Raylene Markwell
"Sherrie is amazing. She’s patient with and very personable. She walked me through the process and I’m sure endured my interruptions with grace and was kind. She found me the best possible deal and answered all my questions. I’m glad to be fortunate enough to have her represent me to this insurance."
We responded:
"Sherrie is so graceful/kind and we appreciate you giving her a shout out! Thank you for choosing Diana Lockmiller State Farm for your homeowners insurance!"
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Thomas McKnight

January 28, 2026

5  out of  5
rating by Thomas McKnight
"It was actually a distinct plessure to interact with Ms. Cholie this morning via phone to pay my quarterly insurance rate on my car. I was blessed by her professionalism, communication - dignity and respect skill sets as we completed what needed to be done. She is an asset to State Farm and, ascfarvas I am concerned based on a scale of 1-5, "deserves a 25" She makes paying a bill a joy. Have a blessed day - stay -stay warm."
We responded:
"Thank you Thomas for the kind words for the interaction of our office with Chloe. She is definitely an asset and I am so happy she communicated with dignity and respect. Insurance is not always easy and you made her day!!!"
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Grace Tackett

January 22, 2026

5  out of  5
rating by Grace Tackett
"Chloe was great to work with! Answered all our questions and was very attentive. Will definitely recommend her to friends & family!"
We responded:
"Thank you for recommending Chloe at Diana Lockmiller State Farm! This is the greatest compliment we could receive. Thank you!"
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Gabriel

January 16, 2026

5  out of  5
rating by Gabriel
"Chole is the best in town. She is friendly, professional and respectful. She is really fast. I’m saving a lot of money now on my auto insurance."
We responded:
"Thank you Gabriel for sharing we were able to save you a lot of money on your auto insurance! Chloe is the Best in Town!!!"
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Ike Alexander

January 14, 2026

5  out of  5
rating by Ike Alexander
"Had a great conversation with Chloe this afternoon with Diana Lockmiller’s State Farm office in Russellville! We deal with Diana’s office primarily in the Madison and Huntsville area but I am very happy I stopped by the Russellville office today! Chloe is very knowledgeable about homeowners insurance and definitely has the policyholders best interest in mind. We look forward to working with this office in the future and I highly recommend Chloe for all your home, auto, and life insurance needs!"
We responded:
"Ike, we appreciate you sharing about both offices! Chloe is the best to handle your home, auto, and life insurance needs in North Alabama! Thank you for stopping by and we look forward to working with you!"
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Randall Youngblood

January 12, 2026

5  out of  5
rating by Randall Youngblood
"I have been with another autoinsurance company for more than 30 years. Since my retirement in 2019, I have considered having a review of my insurance conducted, but I have been hesitant to do so in large part due to my resistance to change. I finally did some research online, and subsequently received a number of replies from numerous companies via text messages. However, one person sent me an easy to understand text, and followed that message up with a personal phone call!! I have to say that the State Farm agent, Sherry, from the Russellville office was absolutely incredible to work with, and she thoroughly answered every question I had. Her guidance, professionalism, and quite honestly, her personality allayed all my apprehensions! Not to mention the money I saved by switching. Thanks Sherry and State Farm!"
We responded:
"Thank you Randall for sharing your positive experience with our office and most importantly with Chloe. I loved hearing how her simple text message and personal phone call made you switch to Diana Lockmiller State Farm after 30 years. WOW!!! I am so happy to hear we were able to save you money. Chloe has the best personality for sure!"
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Joy Wolfton

December 9, 2025

5  out of  5
rating by Joy Wolfton
"I have been with state farm since i could drive. Theyve been my 1st car ins and still my current! Never had a problem and theyve always been super informative and nice. I even had a situation after a wreck where people tried to sue me for whatever reason. State farm had my back with their lawyer and the people didn't even continue to try and persue the case! So yeah. Good price, great service, and have been reliable and easy to work with since day 1, so thats about 10 years of experience with them, still 5-star satisfied, and highly recommended in my experience. They are all great, but if you speak to Chloe, shes the girl! Awesome woman, does great at her job, and is a pleasure to speak to. Any experience with the State Farm people is easy peasy, because of the wonderful people that work there."
We responded:
"I am so glad you shared your experience with claims and that you are still satisfied with great service and price. I am so happy that Diana Lockmiller State Farm has been so easy for your insurance needs."
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Kathy Paseur

December 6, 2025

5  out of  5
rating by Kathy Paseur
"Chloe was sweet, knowledgeable, and easy to work with in securing my vehicle insurance policy. I would highly recommend speaking with her to compare State Farm's offers with what you now have for your insurance needs. She was able to save me around $400 right here before Christmas!!!"
We responded:
"Thank you for choosing us for your car insurance and I am so happy to hear that we were able to save you so much money! Thank you for choosing Diana Lockmiller State Farm!!"
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Heather Jimenez

December 1, 2025

4  out of  5
rating by Heather Jimenez
"Chloe is extremely helpful. Always there to answer any questions I have. And she goes above and beyond to get me the best rates possible. She is absolutely amazing at what she does!"
We responded:
"Thank you for the sweet review of Chloe. She is passionate about giving the best price up front. We appreciate you!"
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Matt Weeks

November 19, 2025

5  out of  5
rating by Matt Weeks
"Excellent Service and Communication from Chloe at Diana Lockmiller State Farm. I recently had the pleasure of working with Chloe at State Farm, and I couldn’t be more impressed with the level of service she provided. From the very first interaction, Chloe demonstrated exceptional professionalism, clear communication, and a genuine commitment to helping me understand my options. She took the time to answer all of my questions thoroughly, made sure I felt confident in my decisions, and handled everything with efficiency and care. Her customer service skills are truly outstanding. She is patient, knowledgeable, and always willing to go the extra mile. It’s rare to find someone who combines expertise with such a friendly and approachable demeanor. Chloe made the entire experience smooth and stress free, and I’m grateful for her support. Highly recommend working with Chloe for anyone looking for outstanding insurance service."
We responded:
"Matt, thank you so much for your kind words! We truly appreciate you trusting our team at Diana Lockmiller State Farm for your insurance3 needs. Chloe is a huge asset to our office, and we're proud to provide clear communication, personalized service, and help our customers make confident decisions on their auto insurance, home insurance, and life insurance. We're grateful for the opportunity to serve you and are always here when you need us. Thanks again for choosing our State Farm agency - we look forward to being your local insurance resource for years to come!"
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Angel Padilla

November 6, 2025

5  out of  5
rating by Angel Padilla
"Chloe mcnutt was very helpful. She answered all my questions and was very patient. I highly recommend using her as your insurance agent."
We responded:
"Thank you Angel for sharing your experience with Chloe. She is such a patient and caring person! Thank you for choosing Diana Lockmiller Insurance Agency! "
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Sam Kelsey

November 4, 2025

5  out of  5
rating by Sam Kelsey
"Chloe is a miracle worker! I walked in looking for homeowners insurance, walked out with homeowners insurance and car insurance! She took her time to explain everything and made sure I was ok with how much we were paying! EVERY time I have questions I call and ask for Chloe and she is always more than happy to help! Couldn’t say enough good things!"
We responded:
"Thank you for choosing us for your auto and home insurance! Thank you for sharing how Chloe has helped you and continues to help. She is a shining star at Diana Lockmiller Insurance Agency! Welcome to State Farm!!! "
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Sandra Wilson

November 3, 2025

5  out of  5
rating by Sandra Wilson
"Excellent experience."
We responded:
"Thank you Sandra for your 5 stars!!! I love to hear about customer’s experience being excellent! "
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Treshawn Holmes

October 29, 2025

5  out of  5
rating by Treshawn Holmes
"I had a very pleasant experience. I was assisted immediately, efficiently, and satisfactorily. I feel as though I made a good decision about coverage."
We responded:
"Thank you Treshawn for your 5 STARS!! We appreciate you reviewing our office!"
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will Rushing

October 27, 2025

5  out of  5
rating by will Rushing
"Called in for a quote on a ring and Chloe was super helpful. Put a smile on my face as soon as I spoke with her. She’s got a little sparkle I’ll tell ya! Truly one of a kind in the customer service department"
We responded:
"Thank you, Will, for your kind words! I'm happy to know Chloe made your visit enjoyable and provided excellent service. We appreciate your feedback and look forward to assisting you with any future needs. - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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Jocelyne Solares

October 6, 2025

5  out of  5
rating by Jocelyne Solares
"Loved my agent Chloe!! She is the best!!"
We responded:
"Chloe is amazing!!! She gives 100% every single day and cares for customers with a genuine heart!!"
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ladonna davis

October 2, 2025

5  out of  5
rating by ladonna davis
"I have dealt with Autumn Oakley for several years. Her knowledge regarding insurance and her ability to break it all down is remarkable, which is the reason Ive followed her from location to location. GREAT REPRESENTATIVE."
We responded:
"Thank you for the amazing review of Autumn! She has a very in depth knowledge of auto insurance and home insurance. Thank you for sharing!!"