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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Troubledone B

Troubledone B

November 18, 2024

5  out of  5
rating by Troubledone B
"Sherrie did an awesome job thanks"
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Edward Lopez

November 15, 2024

5  out of  5
rating by Edward Lopez
"My interaction with Chloe was absolutely amazing really felt like I was speaking to a friend who was really wanting nothing but the best for me. I greatly appreciate her help and wisdom with my insurance policy and future policies I plan to come back to get with her."
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Adrianna Mccleese

November 14, 2024

5  out of  5
rating by Adrianna Mccleese
"Absolutely love working with Chloe! She is always the most helpful & goes out of her way to make sure you are getting the best plan for you & your family. She works with you on prices by reccomending bundles that will help give you more benefits & lower your bill. Highly highly reccomend Chloe!"
We responded:
"Adrianna, thank you so much for your wonderful review! I'm happy to hear that Chloe has been so helpful and attentive to your needs. It's great that she has been able to make recommendations that provide more benefits and help lower your bill. We appreciate your high recommendation and are here to assist you and your family with any further insurance needs. - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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Spencer Warren

November 11, 2024

5  out of  5
rating by Spencer Warren
"I talked on the phone with Brayden Bendall. I had a few questions for him and he answered every one very professionally. I would recommend him to anyone. His all around customer service was great. Thank you Brayden."
We responded:
"Thank you, Spencer, for sharing your positive experience with Brayden! I'm glad to hear he was able to answer all your questions professionally. We appreciate your recommendation and are happy to have Brayden on our team. If you need any further assistance, feel free to reach out anytime. - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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Jennifer Pittner

November 8, 2024

5  out of  5
rating by Jennifer Pittner
"Sherrie was incredibly easy to work with and very helpful throughout the entire process. She also saved us a ton of money! I will be recommending her to all of my friends and family."
We responded:
"Thank you, Jennifer, for sharing your positive experience with Sherrie! I'm glad she made the process easy and helped you save money. Your recommendation means a lot to us. If you or your friends and family need any further assistance, we're here to help. - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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Amy Junot

November 6, 2024

5  out of  5
rating by Amy Junot
"Chloe is an amazing agent! She has been by my side through everything I've needed with insurance. She got the best coverage and rate on my auto policy and is working nonstop on meeting or beating my current homeowners policy! She is so thoughtful and understanding of her clients needs. I suggest you check with her before committing to a policy with any of those 3rd party companies. She has been my rock through my auto accident and made sure everyone was safe and has followed up with calls just to see how we are doing. Hands down, CHLOE IS THE BEST! I trust her with coverage for anything that can be insured!! She's not in the business just for a paycheck, she truly loves her job and it shows by the outpouring of personal care! If it was possible she would get 10* in my opinion!!!"
We responded:
"Amy, thank you so much for your wonderful review! I'm so happy to hear that Chloe has been such a great support for you with your insurance needs. It's fantastic that she was able to secure the best coverage and rate for your auto policy and is diligently working on your homeowners policy. Chloe's dedication to her clients' needs and her thoughtful approach truly make her an invaluable part of our team. We're grateful for your trust and recommendation. If you ever need anything else, don't hesitate to reach out! - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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Cynthia Cowart

November 6, 2024

5  out of  5
rating by Cynthia Cowart
"Sherry was GREAT. she was kind and very professional. She answered all my questions."
We responded:
"Cynthia, thank you for your wonderful feedback! I'm glad to hear that Sherry provided you with such kind and professional service. It's great that she was able to answer all your questions. We appreciate your business and are here for any insurance needs you may have. - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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Brandi Hinton

November 1, 2024

5  out of  5
rating by Brandi Hinton
"Sherry was very pleasant to talk to. She answered every question I had and made the switch to State Farm so simple. Thank you Sherry."
We responded:
"Thank you for the kind words. She is passionate about helping others understand their auto insurance plan. I'm glad we were able to help make the switch simple. Thank you for your business! Diana Lockmiller - State Farm Insurance Agent"
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Corey Green

October 30, 2024

5  out of  5
rating by Corey Green
"Sherri, one of the agents with this firm was exceptionally nice, friendly, and informative. I was very pleased with the experience."
We responded:
"Corey, thank you for your wonderful review! I'm glad to hear that Sherri provided such a nice, friendly, and informative experience for you. We are grateful to have her as part of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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Luke Bendall

October 24, 2024

5  out of  5
rating by Luke Bendall
"Brayden is awesome. Great rates and great customer service."
We responded:
"Luke, thank you for your fantastic review! I'm happy to hear that Brayden provided you with great rates and excellent customer service. We appreciate your feedback and look forward to assisting you with any future needs. - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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tina nesbitt

October 24, 2024

5  out of  5
rating by tina nesbitt
"Sherrie was very friendly and helpful. She was very personable as well. She was able to give me a better rate on my home and auto insurance than I was currently paying."
We responded:
"Thank you, Tina, for sharing your experience! I'm happy to hear that Sherrie was able to assist you with such friendliness and helpfulness. It's wonderful that she could provide you with better rates on your home and auto insurance. We truly appreciate your feedback and look forward to continuing to serve your insurance needs. If you have any further questions or need assistance, don't hesitate to reach out. - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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Mercedes Darby

October 23, 2024

5  out of  5
rating by Mercedes Darby
"Chloe was very helpful and explained everything to me in detail so I understood everything completely."
We responded:
"Mercedes, thank you for your wonderful feedback! I'm glad Chloe was able to assist you and provide detailed explanations. We always aim to ensure our customers fully understand their policies. If you have any further questions or need assistance in the future, feel free to reach out. - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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Brayden Malone

October 1, 2024

5  out of  5
rating by Brayden Malone
"Came in for a quote and Mr. Bendall was super helpful and friendly. Fantastic experience!"
We responded:
"Brayden, thank you for your kind words! I'm glad to hear that Christopher was able to assist you and make your visit a fantastic experience. We appreciate your feedback and look forward to helping you with any future needs! - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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Winston Nolen

October 1, 2024

5  out of  5
rating by Winston Nolen
"Called in for a quote and talked to Brayden. He was very helpful and gave me all the information I needed."
We responded:
"Winston, thank you for the fantastic review! I'm glad Brayden was able to assist you and provide all the information you needed. We appreciate your feedback and are here for any future questions or needs you might have. - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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Alexis Jowers

September 27, 2024

5  out of  5
rating by Alexis Jowers
"The best service ever.. patient and professional"
We responded:
"Alexis, thank you for your wonderful review! I'm happy to know you found our service patient and professional. Your feedback means a lot to us. If you need any further assistance, we're always here to help! - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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will Rushing

September 3, 2024

5  out of  5
rating by will Rushing
"Went in for a quote and Brayden was super helpful. Put a smile on my face as soon as I saw hime. He’s got a little sparkle I’ll tell ya! Truly one of a kind in the customer service department"
We responded:
"Thank you, Will, for your kind words! I'm happy to know Brayden made your visit enjoyable and provided excellent service. We appreciate your feedback and look forward to assisting you with any future needs. - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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chris brewer

August 15, 2024

5  out of  5
rating by chris brewer
"Chloe was very helpful and informative in my switch to State Farm! Would definetly recommend anyone looking for insurance to give her a call! 10 out of 10 experience!"
We responded:
"Chris, I’m so glad to hear that Chloe provided you with excellent service during your switch to State Farm. Your 10 out of 10 rating and recommendation are greatly appreciated. If you need anything else, don’t hesitate to reach out! - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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Anna Nieto

August 9, 2024

5  out of  5
rating by Anna Nieto
"Always a great experience!"
We responded:
"Hi Anna, Thanks for the awesome review! I'm glad you always have a great experience with us! If you ever need anything, we're here to help. - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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scott lang

August 9, 2024

5  out of  5
rating by scott lang
"I was sold by a professional . No pushy tactics , informative , and friendly . I got better insurance at a lower cost . I swapped to her from a place i had been with 25 years with home and auto . I am very pleased ."
We responded:
"Hey Scott, thanks a lot for your awesome review! I'm so glad you found our service professional, informative, and friendly. It's great to know you got better insurance at a lower cost and made the switch after 25 years! If you ever need anything else, feel free to reach out. - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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Justus Stancil

July 26, 2024

5  out of  5
rating by Justus Stancil
"I came in the other day for a quote and Brayden did a great job answering all my questions and walking me through the process."
We responded:
"Hi Justus! Thanks a lot for your awesome review! I'm glad our office could help you out and answer all your questions. If you need anything else or have more questions, feel free to reach out anytime! - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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John Clark

July 20, 2024

5  out of  5
rating by John Clark
"Great experience best service and enjoyable as far as doing business I have had tin years Thank you Sherry Holland"
We responded:
"Hey John! I'm so glad you had a great experience with us! Your kind words about our service mean a lot. If you ever need anything in the future, we're here to help! - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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robby hayes

July 12, 2024

5  out of  5
rating by robby hayes
"Outstanding customer service!! Chloe, thank you so much for your excellent service, patience and consideration for my insurance needs."
We responded:
"Thank you so much for your kind words, Robby! I'm glad Chloe provided you with outstanding customer service, patience, and consideration for your insurance needs. We truly appreciate your feedback and are here for any future assistance you may need. Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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payton pulley

June 29, 2024

5  out of  5
rating by payton pulley
"I had an amazing experience with Chloe, she was super helpful!!"
We responded:
"Payton, your review means a lot to us! I'm pleased to hear that Chloe provided you with super helpful service! At our office, ensuring exceptional assistance for all our customers is our priority. We're grateful for your positive feedback and look forward to assisting you further in the future! - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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Barry Rupley (Wishbone)

June 21, 2024

5  out of  5
rating by Barry Rupley (Wishbone)
"She's the best"
We responded:
"Barry, I'm thrilled you had a positive experience with us! I'm glad to hear that you find our service top-notch. Thank you for choosing me as your insurance agent! Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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Jo McDonald

June 18, 2024

5  out of  5
rating by Jo McDonald
"I recently purchased a policy from State Farm. My agent was/is Brayden. . I was with Progressive forever. But State Farm gave me more coverage for a much lesser price. A BIG DIFFERENCE in my decision to t/f. Was Brayden. My agent. He was so kind, explanatory, patient and just super cool. I had so many questions and repeat questions of coverages. He was simply patient and reiterated what covered what. (Comp/collision). I can only personally say, definitely ask for Brayden. . You’ll see what I’m talking about."
We responded:
"Jo, we're thrilled you found better coverage at a lower price with State Farm! Brayden is indeed fantastic at explaining coverages and providing top-notch service. We're grateful for your kind words and look forward to assisting you with any future insurance needs. - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"