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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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chris brewer

August 15, 2024

5  out of  5
rating by chris brewer
"Chloe was very helpful and informative in my switch to State Farm! Would definetly recommend anyone looking for insurance to give her a call! 10 out of 10 experience!"
We responded:
"Chris, I’m so glad to hear that Chloe provided you with excellent service during your switch to State Farm. Your 10 out of 10 rating and recommendation are greatly appreciated. If you need anything else, don’t hesitate to reach out! - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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Anna Nieto

August 9, 2024

5  out of  5
rating by Anna Nieto
"Always a great experience!"
We responded:
"Hi Anna, Thanks for the awesome review! I'm glad you always have a great experience with us! If you ever need anything, we're here to help. - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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scott lang

August 9, 2024

5  out of  5
rating by scott lang
"I was sold by a professional . No pushy tactics , informative , and friendly . I got better insurance at a lower cost . I swapped to her from a place i had been with 25 years with home and auto . I am very pleased ."
We responded:
"Hey Scott, thanks a lot for your awesome review! I'm so glad you found our service professional, informative, and friendly. It's great to know you got better insurance at a lower cost and made the switch after 25 years! If you ever need anything else, feel free to reach out. - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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Justus Stancil

July 26, 2024

5  out of  5
rating by Justus Stancil
"I came in the other day for a quote and Brayden did a great job answering all my questions and walking me through the process."
We responded:
"Hi Justus! Thanks a lot for your awesome review! I'm glad our office could help you out and answer all your questions. If you need anything else or have more questions, feel free to reach out anytime! - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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John Clark

July 20, 2024

5  out of  5
rating by John Clark
"Great experience best service and enjoyable as far as doing business I have had tin years Thank you Sherry Holland"
We responded:
"Hey John! I'm so glad you had a great experience with us! Your kind words about our service mean a lot. If you ever need anything in the future, we're here to help! - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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robby hayes

July 12, 2024

5  out of  5
rating by robby hayes
"Outstanding customer service!! Chloe, thank you so much for your excellent service, patience and consideration for my insurance needs."
We responded:
"Thank you so much for your kind words, Robby! I'm glad Chloe provided you with outstanding customer service, patience, and consideration for your insurance needs. We truly appreciate your feedback and are here for any future assistance you may need. Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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payton pulley

June 29, 2024

5  out of  5
rating by payton pulley
"I had an amazing experience with Chloe, she was super helpful!!"
We responded:
"Payton, your review means a lot to us! I'm pleased to hear that Chloe provided you with super helpful service! At our office, ensuring exceptional assistance for all our customers is our priority. We're grateful for your positive feedback and look forward to assisting you further in the future! - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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Barry Rupley (Wishbone)

June 21, 2024

5  out of  5
rating by Barry Rupley (Wishbone)
"She's the best"
We responded:
"Barry, I'm thrilled you had a positive experience with us! I'm glad to hear that you find our service top-notch. Thank you for choosing me as your insurance agent! Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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Jo McDonald

June 18, 2024

5  out of  5
rating by Jo McDonald
"I recently purchased a policy from State Farm. My agent was/is Brayden. . I was with Progressive forever. But State Farm gave me more coverage for a much lesser price. A BIG DIFFERENCE in my decision to t/f. Was Brayden. My agent. He was so kind, explanatory, patient and just super cool. I had so many questions and repeat questions of coverages. He was simply patient and reiterated what covered what. (Comp/collision). I can only personally say, definitely ask for Brayden. . You’ll see what I’m talking about."
We responded:
"Jo, we're thrilled you found better coverage at a lower price with State Farm! Brayden is indeed fantastic at explaining coverages and providing top-notch service. We're grateful for your kind words and look forward to assisting you with any future insurance needs. - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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Hannah Kimbrough

June 17, 2024

5  out of  5
rating by Hannah Kimbrough
"Chloe was so helpful on our phone call. Everyone at State Farm has been extremely nice and answers any questions we may have. Would definitely recommend to anyone!"
We responded:
"Hannah, your recommendation means a lot to us! I'm pleased to hear that Chloe provided helpful service and that our team is always there to assist with any questions. We're grateful for your support and look forward to serving you in the future! - Diana Lockmiller, State Farm Insurance Agent, Russellville, AL"
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Cindy Flack

June 8, 2024

5  out of  5
rating by Cindy Flack
"Sherrie was awesome. She was patient with me, answered all the questions I asked, explained everything in a professional and adequate manner 👍"
We responded:
"Cindy, I'm pleased to hear that Sherrie provided you with patient and professional service, answering all your questions thoroughly. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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Michael Smith

June 3, 2024

5  out of  5
rating by Michael Smith
"Yeah we're real nice."
We responded:
"Michael, we're pleased to hear you found our team to be nice! Providing exceptional service is our top priority, and we're grateful for your positive feedback. If you ever need assistance with your insurance needs, feel free to reach out to our office. - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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Laura Kuzmicki

May 16, 2024

5  out of  5
rating by Laura Kuzmicki
"Switching to new insurance and going through details of the policy was made into a simple process with the help of Sherri at State Farm. Even though I lost my voice which made it difficult to communicate at times, Sherri was very patient and understanding. Would highly recommend 👌"
We responded:
"Laura, I'm thrilled Sherri provided you with patient and understanding service during your policy switch. We're pleased to have made the process simple for you, even with communication challenges. Thank you for recommending us! We're here for any future insurance needs you may have. - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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Pam Jones

May 10, 2024

5  out of  5
rating by Pam Jones
"Very helpful and friendly. Transfer was quick and painless."
We responded:
"Pam, I'm thrilled to hear that your transfer to our office was quick and painless! We're pleased that you found our team helpful and friendly. Thank you for choosing us for your insurance needs, and we look forward to assisting you further in the future! Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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Lety Diego

April 23, 2024

5  out of  5
rating by Lety Diego
"I want to give a huge shout out to Chloe for her amazing assistance with my car insurance. Not only was she super friendly and approachable, but she also went above and beyond to ensure I got the best deal possible. If you're in need of insurance help, Chloe is your go to person!"
We responded:
"Lety, we're delighted to hear about your positive experience with Chloe. At State Farm, we take pride in providing exceptional service and ensuring our customers get the best insurance solutions tailored to their needs. Chloe exemplifies our commitment to customer satisfaction, and we're grateful for the opportunity to serve you. If you ever have any questions or need assistance in the future, don't hesitate to reach out. We're here to help! - Diana Lockmiller - State Farm Insurance Agent"
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Hannah Harris

April 13, 2024

5  out of  5
rating by Hannah Harris
"Had called about my car insurance, Chloe was great to help with my questions…. Even informed me about the drive smart and save! Thank you Chloe for your help!"
We responded:
"Hannah, thank you for the review! We are happy to hear that Chole was a great help with assisting you. Contact us anytime if you ever need anything. - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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Andrew McDowell

March 22, 2024

5  out of  5
rating by Andrew McDowell
"Was very patient with my questions and helped me find a good deal."
We responded:
"Thank you for the fantastic review, Andrew! We are delighted that we could assist you with finding a good deal and answering all your questions. Our team is dedicated to providing top-notch service and helping you with all your insurance needs. We look forward to continuing to serve you in the future. - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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mitch stew

March 21, 2024

5  out of  5
rating by mitch stew
"Chloe was awesome , respectful and very informative with my inquiries , thx Chloe"
We responded:
"It's fantastic to hear that Chloe provided you with awesome, respectful, and informative service! We're delighted that she was able to assist you with your inquiries! Thank you for choosing our agency for your insurance needs! - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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aarion shamily

March 12, 2024

5  out of  5
rating by aarion shamily
"Chloe is my favorite person ever. She's my go to. The first time I spoke with her, I was considering leaving State Farm. She asked me questions and listened to me, and helped me find a way to solve my issue. Long story short, I stayed with State Farm because of Chloe, and I don't regret it. She's so nice and she's always listening. She is always trying to find the best for you and she's very consistent & persistent. Thank you Chloe for everything you do, you guys truly have one of the best people to work for you."
We responded:
"Aarion, we are thrilled to hear about the exceptional service you received from our team, especially Chloe. We are delighted that Chloe's dedication and attentiveness helped resolve your concerns and solidify your trust in State Farm. Thank you for recognizing her commitment to finding the best solutions for you. We appreciate your kind words and look forward to continuing to provide top-notch service. - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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Debbie Thomas

March 11, 2024

5  out of  5
rating by Debbie Thomas
"Sherrie Holland help us with our insurance on our cars and home . Sherrie contacted me six months ago, and she never gave up on me. She work with me and got us everything we needed for our cars and home , she even work late to make sure everything was what we wanted . I would recommend Sherrie and State Farm to all my friends and Family thank you again Sherrie . Debbie Thomas"
We responded:
"Debbie, we are delighted to hear about your positive experience with Sherrie and our team at State Farm. We appreciate your kind words and are thrilled that Sherrie went above and beyond to ensure all your insurance needs were met. Thank you for recommending us to your friends and family. We are here for you whenever you need assistance. - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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Trent Daily

February 2, 2024

5  out of  5
rating by Trent Daily
"She was able to help me go back-and-forth with different quotes for different vehicles I was looking at purchasing And ended up helping me get a good quote on renters and car insurance."
We responded:
"We love seeing reviews like this, Trent! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Ricky Emerson

January 29, 2024

5  out of  5
rating by Ricky Emerson
"So very friendly very professional saved me money thank you very much"
We responded:
"Ricky, we sincerely appreciate your outstanding 5-star review!"
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Eduardo Saldana

January 9, 2024

5  out of  5
rating by Eduardo Saldana
"Great place and Chloe really helped me understand everything."
We responded:
"Eduardo, thank you! We appreciate you taking the time to leave a shout out for Chloe. Please don't hesitate to reach out if you need anything."
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Miranda Brackin

December 8, 2023

5  out of  5
rating by Miranda Brackin
"Very polite, efficient, and helpful."
We responded:
"Thank you, Miranda, for the wonderful review!"
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Lisa Posey

November 20, 2023

5  out of  5
rating by Lisa Posey
"Chole was great to work with. She was very helpful"
We responded:
"Lisa, thank you! We love seeing reviews like this. Chloe always puts our customers first!"