Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Trevor Kurzhal

Trevor Kurzhal

August 13, 2025

5  out of  5
rating by Trevor Kurzhal
"Chloe McNutt reached out to me (I had a renter's policy with State Farm) and asked if there was any way they could meet any more of my family's insurance needs. By the Lord's timing, I had just been talking to my wife about how we need to get life insurance after having sold our previous home. Well, after talking to Chloe, getting rates for that insurance, and investigating the safety of State Farm in general, it became apparent to me that entrusting them--a local office just a few miles from my residence--with this was the right decision. We talked more about replacing my auto policy with Alfa, and although it wasn't going to be cheaper, Chloe informed me about safe driving discounts that can be capitalized on via installing a safe driving beacon in the vehicle. She also informed me that with my current health, we might even qualify for even cheaper-than-expected life insurance. Less than 2 weeks after getting my auto policy moved over I had to get a tow, and I was able to easily access help through the app to see my policy and call their office to make sure it was already in force. In the past I've had to call about 3-4 different Alfa offices (probably my fault) to get to the right people for help. Their app, also, is clunky to use and annoying, since it requires 2FA through email--or, at least mine did. That would prove very frustrating when I was not in a place with good wifi/data signal. Overall, I can't recommend this group enough, and particularly Chloe, with helping you discern your insurance needs and provide solutions to meet those needs. It's been such a timely help to my family, and the whole office has been exceedingly personable and kind to us."
Profile photo of Alyssa Power

Alyssa Power

August 12, 2025

5  out of  5
rating by Alyssa Power
"Chloe was so nice & helpful. And helped me save on auto & renters insurance. Very quick, easy, & professional."
Profile photo of Tonya Barton

Tonya Barton

August 12, 2025

5  out of  5
rating by Tonya Barton
"Best agent ever! Love this company"
Profile photo of SANNY

SANNY

July 25, 2025

5  out of  5
rating by SANNY
"Chloe was absolutely amazing. Got some stuff changed, asked some questions, and just like that I was taken care of. Thank you Chloe!!!"
We responded:
"Thank you so much for the kind words! We're thrilled to hear that Chloe provided you w excellent service and made the process stress free. Chloe is amazing! At Diana Lockmiller State Farm, we take pride in offering friendly and fast service. Thanks again for choosing us for your insurance needs in Russellville!"
Profile photo of Tasneem Mohamed

Tasneem Mohamed

July 22, 2025

5  out of  5
rating by Tasneem Mohamed
"Reggie was very knowledgeable and friendly. He made the process painless and patiently answered all of my questions"
We responded:
"We're so glad Reggie was able to make your experience easy and informative. At Diana Lockmiller State Farm, we believe in taking time to explain your insurance options clearly - whether it's auto, home, life, or financial services. Reggie's friendly and knowledgeable approach is exactly what I aim for with every customer in Alabama! We truly appreciate you choosing out team for your insurance needs!"
Profile photo of Mayra Espinoza

Mayra Espinoza

July 10, 2025

5  out of  5
rating by Mayra Espinoza
"State Farm in Russellville, AL has been a great choice for our insurance needs. Chloe's knowledge and support have been invaluable, making the entire process easy and efficient! 10/10"
We responded:
"Thank you for the great review! We're proud to serve the Russellville, Alabama community with trusted insurance solutions for needs. Chloe is committed to providing expert knowledge and outstanding support to make your insurance experience simple and stress free. Whether you're looking for auto, home, or life insurance, we're here to help you get the best coverage at the best value. We appreciate your 10 out of 10 rating and look forward to continuing to protect what matters most to you!"
Profile photo of Kelly Baker

Kelly Baker

July 3, 2025

5  out of  5
rating by Kelly Baker
"I contacted Diana’s office because I had dealt with her in the past at another State Farm office before she got her license. We always enjoyed dealing with her too! If I wasn’t already certain enough, then I got to interact with Chloe Mcnutt at the office through text. From the start she was a pleasure to deal with!!!! She let me bug her multiple times lol. She saved me almost 100.00 a month and with so many extras compared to my past insurance company. I am glad to be using Diana and her office for my insurance needs!!! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Kelly thank you for coming back to me!!! This made my night! I am really glad Chloe was able to save you so much money! We always want to treat people like family in Russellville. It has always been a pleasure to help you in the past and I look forward to working with you. Welcome to Diana Lockmiller State Farm Family!!!!! I appreciate your loyalty :)"
Profile photo of Bradley Hardy

Bradley Hardy

July 3, 2025

5  out of  5
rating by Bradley Hardy
"Very helpful and kind. It was hassle free getting my insurance started with them. Chloe is awesome!"
We responded:
"Thank you for the great review of Chloe! She always goes above and beyond my expectations to help welcome people to Diana Lockmiller State Farm. We pride ourselves on the hassle free process and we look forward to helping you as being part of our office! Thank you !!"
Profile photo of Anthony Steelman

Anthony Steelman

July 1, 2025

5  out of  5
rating by Anthony Steelman
"Sherry done a great job. The experience of getting a policy was easy and fast. I would recommend her to family and friends"
We responded:
"Thank you for the amazing review of Sherry! We always want our customers to have an easy process when starting their auto, home, renters, or life insurance. This makes me happy to hear that she was able to help you. Welcome to Diana Lockmiller State Farm!!!!"
Profile photo of Nelly Martinez

Nelly Martinez

June 11, 2025

5  out of  5
rating by Nelly Martinez
"Chloe was super nice and helpful. Answered all my questions and got me a better deal for both home and auto insurance."
We responded:
"Thank you for the great review of Chloe at Diana Lockmiller State Farm! I am so happy to hear she was able to get you a better deal for your auto and home insurance. We pride ourselves on providing value while protecting your pocket book. Thank you for being a valued customer!"
Profile photo of Nikki Strickland

Nikki Strickland

June 10, 2025

5  out of  5
rating by Nikki Strickland
"Miss Sherrie was very helpful and efficient. She helped get me covered in a quick manner so I could get on with my work day and made helpful suggestions in my coverage! Thank you!"
We responded:
"Thank you for reviewing Sherrie in our office. I am so thankful she was able to provide you with a quick response and provided value in your coverage. Please let us know how we can help in the future with any of your insurance needs at Diana Lockmiller State Farm! Welcome to the family!!"
Profile photo of Russ Bates

Russ Bates

May 1, 2025

5  out of  5
rating by Russ Bates
"This is the best experience I have ever had with an insurance agency. I have my car, supplemental health insurance, and renters insurance with them. Always super helpful in customer service! Chloe especially, is amazing! Quick responses and she don't mind going over details of any policy at all. I luckily have not had to file any claims yet but I have family that have. They where super good in taking care of my family when they had a major accident. So I know they are great when the crap hits the fan. HIGHLY recommend, and thanks again to Chloe for always being so helpful and ready to answer any questions I have. She is also great at trying to find ways to save me money and get me more for my money every chance she gets!"
We responded:
"Hi Russ, Thank you so much for the kind words. It means a lot to us at Diana Lockmiller State Farm Insurance in Russellville, Alabama to hear that you’ve had such a great experience. We’re so glad you’ve trusted us with your car, supplemental health, and renters insurance, and we truly appreciate you highlighting Chloe’s outstanding service. She really cares about helping customers understand their policies and making sure they feel confident and supported. I’ll make sure she sees your message. It’s also great to hear that your family was well taken care of during a difficult time. That’s exactly the kind of service we strive to provide every single day. If you ever need anything or have questions in the future, please don’t hesitate to give us a call at 256-332-7283. We’re always here for you and look forward to continuing to serve you."
Profile photo of Bill Stevenson

Bill Stevenson

April 25, 2025

5  out of  5
rating by Bill Stevenson
"Sherri was very professional and helpful. Definitely recommend them for all your insurance needs."
We responded:
"Hi Bill, Thank you so much for the great review. We’re so glad to hear Sherri provided professional and helpful service. At Diana Lockmiller State Farm Insurance in Russellville, Alabama, our goal is to make sure every customer feels supported and confident in their coverage. We really appreciate your recommendation. If you ever have any questions or need anything, feel free to reach out at 256-332-7283. We’re always happy to help."
Profile photo of Tori Bean

Tori Bean

April 22, 2025

5  out of  5
rating by Tori Bean
"Chloe at Diana Lockmiller State Farm, She is very friendly and professional. Chloe got us the quote we could afford. I really appreciate all she has done for my family. Please visit Chloe, she will not let you down."
We responded:
"Hi Tori, Thank you so much for the kind words. We’re so glad to hear Chloe was able to help you find a quote that worked for your family. At Diana Lockmiller State Farm Insurance in Russellville, Alabama, we’re committed to providing friendly, professional service, and I’m happy to hear Chloe made such a positive impact. I’ll be sure she sees your message. If you ever have any questions or need anything else, just give us a call at 256-332-7283. We’re always here to help."
Profile photo of Robert Boyd

Robert Boyd

April 17, 2025

5  out of  5
rating by Robert Boyd
"Absolutely the best service one could receive during a weather related claim. Handled very quickly, very professional. Johnathon the adjuster was very thorough on his inspection and caught couple things I had missed. Inspected and check issued same day. Can’t say enough good things about the team at Lockmiller Agency/StateFarm! Chloe has been especially helpful with getting me quotes on another family home, and helping me figure out about the impact shingles discounts available. Also went over my liability coverage on home and auto. I will be making a few changes at her recommendations. If you have any questions about any insurance you need to call Diana Lockmiller Agency in Russellville Al. Robert Boyd"
We responded:
"Hi Robert, Thank you so much for the thoughtful review. It means a lot to all of us at Diana Lockmiller State Farm Insurance in Russellville, Alabama to know you had such a smooth and professional experience during your weather-related claim. I’m so glad Johnathon was thorough in his inspection and that we were able to get everything handled quickly for you. That’s exactly the level of service we aim for. We also really appreciate you recognizing Chloe’s efforts. She works hard to make sure our customers understand their coverage, and I’m glad she could assist you with quotes and walk you through things like impact shingles discounts and liability options. Your trust in her recommendations means the world. If you ever have any questions or need anything at all, don’t hesitate to give us a call at 256-332-7283. We’re always here to help."
Profile photo of Linken08

Linken08

April 15, 2025

5  out of  5
rating by Linken08
"Very professional, Chloe helped me get the policy that fit our family best. Would definitely recommend."
We responded:
"Hi there, Thank you so much for the kind review. We’re so glad to hear Chloe helped you find the right policy for your family. At Diana Lockmiller State Farm Insurance in Russellville, Alabama, we take pride in making sure our customers feel confident in their coverage. I’ll be sure to pass your feedback along to Chloe. If you ever need anything or have questions, feel free to call us at 256-332-7283. We’re always happy to help."
Profile photo of Brooklyn Pounders

Brooklyn Pounders

April 11, 2025

5  out of  5
rating by Brooklyn Pounders
"Chole was fantastic! Highly recommend reaching out to her for all your insurance needs!"
We responded:
"Hi Brooklyn, Thank you so much for the wonderful review. We’re thrilled to hear Chloe made such a great impression. At Diana Lockmiller State Farm Insurance in Russellville, Alabama, we take pride in making insurance easy and personal. If you ever need anything, we’re just a call away. Thanks again for the recommendation!"
Profile photo of Tracey Seay

Tracey Seay

March 25, 2025

5  out of  5
rating by Tracey Seay
"The nicest and most professional lady, and she went above and beyond to help."
We responded:
"Hi Tracey, Thank you so much for the kind words. We’re so happy to hear you had a great experience at Diana Lockmiller State Farm Insurance in Russellville, Alabama. It’s always our goal to go above and beyond, and I truly appreciate you taking the time to share this. If you ever need anything, don’t hesitate to reach out. We’re always here to help!"
Profile photo of Charles Russell

Charles Russell

March 25, 2025

5  out of  5
rating by Charles Russell
"Cherries is wonderful knows what policy's to ask about very helpful"
We responded:
"Thank you Charles for reviewing Diana Lockmiller State Farm! "
Profile photo of Wenona Oden

Wenona Oden

March 19, 2025

5  out of  5
rating by Wenona Oden
"Chloe was fantastic in helping me shop for insurance. She was very responsive and helpful to explain everything to me. So happy with my decision to call State Farm."
We responded:
"Thank you for reviewing Chloe and our office! Chloe is a huge asset to our team and we love hearing great things about your experience. Thank you for trusting us for your auto insurance and we look forward to working with you! "
Profile photo of Jaclyn Senkbeil

Jaclyn Senkbeil

February 25, 2025

5  out of  5
rating by Jaclyn Senkbeil
"It's hard to look for insurance anywhere else because Chloe and the other staff members are so friendly and great to deal with"
We responded:
"Thank you Jaclyn for the amazing review! I appreciate you taking the time to share your experience with our office while purchasing home and auto insurance. Chloe is amazing!! We look forward to a long term relationship!"
Profile photo of All motor productions

All motor productions

February 21, 2025

5  out of  5
rating by All motor productions
"Chloe was awesome"
We responded:
"Thank you for sharing your experience with Chloe! We appreciate you and your business at Diana Lockmiller State Farm! "
Profile photo of Ollie Thomas

Ollie Thomas

February 8, 2025

5  out of  5
rating by Ollie Thomas
"Sherrie Holland is an excellent insurance agent. I’m very satisfied with how she explained everything about my auto coverage and she also made sure I understood everything, also worked hard to make sure I got the cheapest rate. So if anyone is looking for a nice, patient and respectful insurance agent don’t hesitate to call Mrs Sherrie Holland at State Farm. I’m glad I did!!!"
We responded:
"Thank you for reviewing Sherrie! We love her and appreciate her commitment to customers like you for their insurance needs! I am so glad we were able to save you money on your auto insurance! Thank you for your business at Diana Lockmiller State Farm!"
Profile photo of Jonah Fisher

Jonah Fisher

February 4, 2025

5  out of  5
rating by Jonah Fisher
"I called for a quote yesterday, and Brayden was a lot of help and provided great insight!"
We responded:
"Thank you for your wonderful review! We are delighted to hear your experience at Diana Lockmiller State Farm! "
Profile photo of wilson family

wilson family

January 28, 2025

5  out of  5
rating by wilson family
"This office is one of the best I have ever dealt with. Always there when you need them. They do their best to keep your insurance affordable."
We responded:
"Thank you for your kind words! At Diana Lockmiller State Farm, we're committed to providing top notch customer service and helping our clients in Russellville, AL find affordable insurance. Whether you need auto, home, or life insurance, our team is always here to assist you. We appreciate your trust in us! If you ever need anything, visit myagent247.com or give us a call. "