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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jocelyne Solares

October 6, 2025

5  out of  5
rating by Jocelyne Solares
"Loved my agent Chloe!! She is the best!!"
We responded:
"Chloe is amazing!!! She gives 100% every single day and cares for customers with a genuine heart!!"
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ladonna davis

October 2, 2025

5  out of  5
rating by ladonna davis
"I have dealt with Autumn Oakley for several years. Her knowledge regarding insurance and her ability to break it all down is remarkable, which is the reason Ive followed her from location to location. GREAT REPRESENTATIVE."
We responded:
"Thank you for the amazing review of Autumn! She has a very in depth knowledge of auto insurance and home insurance. Thank you for sharing!!"
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Fabi F

October 1, 2025

5  out of  5
rating by Fabi F
"Sherrie was amazing! She followed up with me and made sure all of my questions were answered. Her kindness and genuine care made my decision to switch to State Farm so much easier."
We responded:
"Thank you for sharing the review of Sherrie at Diana Lockmiller State Farm. She genuinely cares for customers to be sure they understand their car insurance fully. Thank you for switching to State Farm!"
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Robbie

October 1, 2025

5  out of  5
rating by Robbie
"Autumn helped me step up my life insurance policy and even with a few bumps made the process super easy!!"
We responded:
"Thank you for letting us know how Autumn helped you with Life insurance! I am glad to know she made the process simple while covering one of the most valuable assets - YOU! Thank you for trusting Diana Lockmiller State Farm for your life insurance!"
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Michael Cox

September 30, 2025

5  out of  5
rating by Michael Cox
"State farm has given me the best coverage at the lowest price ever. I couldn't ask for better. Thank you statefarm"
We responded:
"Thank you Michael for sharing your experience with our office. I am so happy we were able to give you the best coverage on your insurance with a low price. Thank you for choosing Diana Lockmiller State Farm! "
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Loretta Hatton

September 30, 2025

5  out of  5
rating by Loretta Hatton
"Everyone at the office go above and beyond to meet all our insurance needs. Always there to answer any questions we may have regarding our policies and claims that have been made."
We responded:
"Thank you Loretta for sharing this honest feedback of our office. I am so thankful your questions are easily answered and good claims experience. Thank you and your family for choosing Diana Lockmiller State Farm! "
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Elizabeth M

September 25, 2025

5  out of  5
rating by Elizabeth M
"Chloe the best insurance agent in town …."
We responded:
"Thank you for sharing the amazing review of Chloe!!! We are so thankful for her!"
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Carrie

September 18, 2025

5  out of  5
rating by Carrie
"Chloe was very helpful and beat all prices I had checked on 1st quote"
We responded:
"Thank you Carrie for sharing your experience with Chloe. I am so happy to hear she was able to beat all prices you got on your insurance. Thank you for choosing us for your insurance needs!"
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James Eason

September 10, 2025

5  out of  5
rating by James Eason
"Reggie was amazing and Professional I really thank him for his help today"
We responded:
"Thank you James for sharing your experience with Reggie for your insurance needs. He is a huge asset to our office. Welcome to Diana Lockmiller Insurance Agency!"
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Lena P

September 2, 2025

5  out of  5
rating by Lena P
"Chole was awesome to work with. She is friendly, professional, nice, personable and respectful. She is fast too. I’m saving a lot of money now on my car insurance. Thanks Chole for a pleasant experience. May God bless you for your service!"
We responded:
"Thank you for sharing about how professional and personable Chloe was while helping you with your insurance. I am so happy to know we were able to help you save money on your car insurance! Welcome to Diana Lockmiller State Farm!"
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Beth Williford

August 26, 2025

5  out of  5
rating by Beth Williford
"Autumn is the best. If she leaves a place a leave with her"
We responded:
"Thank you for sharing your experience with Autumn. Welcome to Diana Lockmiller State Farm!"
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Dylan Bales

August 26, 2025

5  out of  5
rating by Dylan Bales
"Chloe is a rockstar! I just recently bought a newer vehicle, but was using a different insurance company for my last vehicle. She very quickly and easily got me a quote with State Farm (which was significantly lower than what my old company would’ve charged for the newer vehicle). The switching process was super easy and quick too, AND she got me better coverage with lower deductibles! I highly recommend State Farm and Chloe! Tell her I sent you! 😁"
We responded:
"I am so glad to hear Chloe was able to help you quickly get an auto insurance quote for your new car, plus saved you lots of money! We pride ourselves on making the insurance switch super easy. Thank you for sharing she was able to get better coverage for a lower price on your auto insurance. Welcome to Diana Lockmiller State Farm! "
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Trevor Kurzhal

August 13, 2025

5  out of  5
rating by Trevor Kurzhal
"Chloe McNutt reached out to me (I had a renter's policy with State Farm) and asked if there was any way they could meet any more of my family's insurance needs. By the Lord's timing, I had just been talking to my wife about how we need to get life insurance after having sold our previous home. Well, after talking to Chloe, getting rates for that insurance, and investigating the safety of State Farm in general, it became apparent to me that entrusting them--a local office just a few miles from my residence--with this was the right decision. We talked more about replacing my auto policy with Alfa, and although it wasn't going to be cheaper, Chloe informed me about safe driving discounts that can be capitalized on via installing a safe driving beacon in the vehicle. She also informed me that with my current health, we might even qualify for even cheaper-than-expected life insurance. Less than 2 weeks after getting my auto policy moved over I had to get a tow, and I was able to easily access help through the app to see my policy and call their office to make sure it was already in force. In the past I've had to call about 3-4 different Alfa offices (probably my fault) to get to the right people for help. Their app, also, is clunky to use and annoying, since it requires 2FA through email--or, at least mine did. That would prove very frustrating when I was not in a place with good wifi/data signal. Overall, I can't recommend this group enough, and particularly Chloe, with helping you discern your insurance needs and provide solutions to meet those needs. It's been such a timely help to my family, and the whole office has been exceedingly personable and kind to us."
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Alyssa Power

August 12, 2025

5  out of  5
rating by Alyssa Power
"Chloe was so nice & helpful. And helped me save on auto & renters insurance. Very quick, easy, & professional."
We responded:
"Thank you for the review of our office and most importantly, Chloe! She works so hard to ensure customers have no stress when switching their insurance. Thank you for trusting us for your auto insurance and renter’s insurance business. "
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Tonya Johnson

August 12, 2025

5  out of  5
rating by Tonya Johnson
"Best agent ever! Love this company"
We responded:
"Thank you Tonya for the great review! I’m so happy we were able to help you with your auto insurance at Diana Lockmiller State Farm. We appreciate your loyalty."
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SANNY

July 25, 2025

5  out of  5
rating by SANNY
"Chloe was absolutely amazing. Got some stuff changed, asked some questions, and just like that I was taken care of. Thank you Chloe!!!"
We responded:
"Thank you so much for the kind words! We're thrilled to hear that Chloe provided you w excellent service and made the process stress free. Chloe is amazing! At Diana Lockmiller State Farm, we take pride in offering friendly and fast service. Thanks again for choosing us for your insurance needs in Russellville!"
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Tasneem Mohamed

July 22, 2025

5  out of  5
rating by Tasneem Mohamed
"Reggie was very knowledgeable and friendly. He made the process painless and patiently answered all of my questions"
We responded:
"We're so glad Reggie was able to make your experience easy and informative. At Diana Lockmiller State Farm, we believe in taking time to explain your insurance options clearly - whether it's auto, home, life, or financial services. Reggie's friendly and knowledgeable approach is exactly what I aim for with every customer in Alabama! We truly appreciate you choosing out team for your insurance needs!"
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Mayra Espinoza

July 10, 2025

5  out of  5
rating by Mayra Espinoza
"State Farm in Russellville, AL has been a great choice for our insurance needs. Chloe's knowledge and support have been invaluable, making the entire process easy and efficient! 10/10"
We responded:
"Thank you for the great review! We're proud to serve the Russellville, Alabama community with trusted insurance solutions for needs. Chloe is committed to providing expert knowledge and outstanding support to make your insurance experience simple and stress free. Whether you're looking for auto, home, or life insurance, we're here to help you get the best coverage at the best value. We appreciate your 10 out of 10 rating and look forward to continuing to protect what matters most to you!"
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Kelly Baker

July 3, 2025

5  out of  5
rating by Kelly Baker
"I contacted Diana’s office because I had dealt with her in the past at another State Farm office before she got her license. We always enjoyed dealing with her too! If I wasn’t already certain enough, then I got to interact with Chloe Mcnutt at the office through text. From the start she was a pleasure to deal with!!!! She let me bug her multiple times lol. She saved me almost 100.00 a month and with so many extras compared to my past insurance company. I am glad to be using Diana and her office for my insurance needs!!! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Kelly thank you for coming back to me!!! This made my night! I am really glad Chloe was able to save you so much money! We always want to treat people like family in Russellville. It has always been a pleasure to help you in the past and I look forward to working with you. Welcome to Diana Lockmiller State Farm Family!!!!! I appreciate your loyalty :)"
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Bradley Hardy

July 3, 2025

5  out of  5
rating by Bradley Hardy
"Very helpful and kind. It was hassle free getting my insurance started with them. Chloe is awesome!"
We responded:
"Thank you for the great review of Chloe! She always goes above and beyond my expectations to help welcome people to Diana Lockmiller State Farm. We pride ourselves on the hassle free process and we look forward to helping you as being part of our office! Thank you !!"
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Anthony Steelman

July 1, 2025

5  out of  5
rating by Anthony Steelman
"Sherry done a great job. The experience of getting a policy was easy and fast. I would recommend her to family and friends"
We responded:
"Thank you for the amazing review of Sherry! We always want our customers to have an easy process when starting their auto, home, renters, or life insurance. This makes me happy to hear that she was able to help you. Welcome to Diana Lockmiller State Farm!!!!"
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Nelly Martinez

June 11, 2025

5  out of  5
rating by Nelly Martinez
"Chloe was super nice and helpful. Answered all my questions and got me a better deal for both home and auto insurance."
We responded:
"Thank you for the great review of Chloe at Diana Lockmiller State Farm! I am so happy to hear she was able to get you a better deal for your auto and home insurance. We pride ourselves on providing value while protecting your pocket book. Thank you for being a valued customer!"
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Nikki Strickland

June 10, 2025

5  out of  5
rating by Nikki Strickland
"Miss Sherrie was very helpful and efficient. She helped get me covered in a quick manner so I could get on with my work day and made helpful suggestions in my coverage! Thank you!"
We responded:
"Thank you for reviewing Sherrie in our office. I am so thankful she was able to provide you with a quick response and provided value in your coverage. Please let us know how we can help in the future with any of your insurance needs at Diana Lockmiller State Farm! Welcome to the family!!"
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Russ Bates

May 1, 2025

5  out of  5
rating by Russ Bates
"This is the best experience I have ever had with an insurance agency. I have my car, supplemental health insurance, and renters insurance with them. Always super helpful in customer service! Chloe especially, is amazing! Quick responses and she don't mind going over details of any policy at all. I luckily have not had to file any claims yet but I have family that have. They where super good in taking care of my family when they had a major accident. So I know they are great when the crap hits the fan. HIGHLY recommend, and thanks again to Chloe for always being so helpful and ready to answer any questions I have. She is also great at trying to find ways to save me money and get me more for my money every chance she gets!"
We responded:
"Hi Russ, Thank you so much for the kind words. It means a lot to us at Diana Lockmiller State Farm Insurance in Russellville, Alabama to hear that you’ve had such a great experience. We’re so glad you’ve trusted us with your car, supplemental health, and renters insurance, and we truly appreciate you highlighting Chloe’s outstanding service. She really cares about helping customers understand their policies and making sure they feel confident and supported. I’ll make sure she sees your message. It’s also great to hear that your family was well taken care of during a difficult time. That’s exactly the kind of service we strive to provide every single day. If you ever need anything or have questions in the future, please don’t hesitate to give us a call at 256-332-7283. We’re always here for you and look forward to continuing to serve you."
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Bill Stevenson

April 25, 2025

5  out of  5
rating by Bill Stevenson
"Sherri was very professional and helpful. Definitely recommend them for all your insurance needs."
We responded:
"Hi Bill, Thank you so much for the great review. We’re so glad to hear Sherri provided professional and helpful service. At Diana Lockmiller State Farm Insurance in Russellville, Alabama, our goal is to make sure every customer feels supported and confident in their coverage. We really appreciate your recommendation. If you ever have any questions or need anything, feel free to reach out at 256-332-7283. We’re always happy to help."