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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tracey Carr

February 25, 2026

5  out of  5
rating by Tracey Carr
"This was the most amazing experience of a lifetime for me. She was so amazing and a have great friend now."
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Gary Reed

February 12, 2026

5  out of  5
rating by Gary Reed
"I called to get a life insurance policy because I needed one. I spoke with Aubrey, she helped me get a policy very fast, friendly and efficiently. Aubrey is also very professional and friendly, very good at her job. Great experience would recommend them for all you insurance needs . Call them and see how much you could save !!"
We responded:
"Gary, thank you! We love seeing reviews like this. Chloe always puts our customers first and we are glad they were able to assist you with adding on your new car to your insurance policy! Feel free to contact us anytime."
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Chase Landers

February 10, 2026

5  out of  5
rating by Chase Landers
"Chloe McNutt at Diana Lockmiller State Farm in Russellville is hands down one of the best insurance agents I’ve worked with. She’s fast, knowledgeable, and actually cares about getting you the right coverage not just selling a policy. She explains everything clearly and makes the whole process easy and stress-free. If you want someone who’s reliable, honest, and on top of their stuff, Chloe is it. Highly recommend."
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Raylene Markwell

February 3, 2026

5  out of  5
rating by Raylene Markwell
"Sherrie is amazing. She’s patient with and very personable. She walked me through the process and I’m sure endured my interruptions with grace and was kind. She found me the best possible deal and answered all my questions. I’m glad to be fortunate enough to have her represent me to this insurance."
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Thomas McKnight

January 28, 2026

5  out of  5
rating by Thomas McKnight
"It was actually a distinct plessure to interact with Ms. Cholie this morning via phone to pay my quarterly insurance rate on my car. I was blessed by her professionalism, communication - dignity and respect skill sets as we completed what needed to be done. She is an asset to State Farm and, ascfarvas I am concerned based on a scale of 1-5, "deserves a 25" She makes paying a bill a joy. Have a blessed day - stay -stay warm."
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Grace Tackett

January 22, 2026

5  out of  5
rating by Grace Tackett
"Chloe was great to work with! Answered all our questions and was very attentive. Will definitely recommend her to friends & family!"
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Gabriel

January 16, 2026

5  out of  5
rating by Gabriel
"Chole is the best in town. She is friendly, professional and respectful. She is really fast. I’m saving a lot of money now on my auto insurance."
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Ike Alexander

January 14, 2026

5  out of  5
rating by Ike Alexander
"Had a great conversation with Chloe this afternoon with Diana Lockmiller’s State Farm office in Russellville! We deal with Diana’s office primarily in the Madison and Huntsville area but I am very happy I stopped by the Russellville office today! Chloe is very knowledgeable about homeowners insurance and definitely has the policyholders best interest in mind. We look forward to working with this office in the future and I highly recommend Chloe for all your home, auto, and life insurance needs!"
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Randall Youngblood

January 12, 2026

5  out of  5
rating by Randall Youngblood
"I have been with another autoinsurance company for more than 30 years. Since my retirement in 2019, I have considered having a review of my insurance conducted, but I have been hesitant to do so in large part due to my resistance to change. I finally did some research online, and subsequently received a number of replies from numerous companies via text messages. However, one person sent me an easy to understand text, and followed that message up with a personal phone call!! I have to say that the State Farm agent, Sherry, from the Russellville office was absolutely incredible to work with, and she thoroughly answered every question I had. Her guidance, professionalism, and quite honestly, her personality allayed all my apprehensions! Not to mention the money I saved by switching. Thanks Sherry and State Farm!"
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Joy Wolfton

December 9, 2025

5  out of  5
rating by Joy Wolfton
"I have been with state farm since i could drive. Theyve been my 1st car ins and still my current! Never had a problem and theyve always been super informative and nice. I even had a situation after a wreck where people tried to sue me for whatever reason. State farm had my back with their lawyer and the people didn't even continue to try and persue the case! So yeah. Good price, great service, and have been reliable and easy to work with since day 1, so thats about 10 years of experience with them, still 5-star satisfied, and highly recommended in my experience. They are all great, but if you speak to Chloe, shes the girl! Awesome woman, does great at her job, and is a pleasure to speak to. Any experience with the State Farm people is easy peasy, because of the wonderful people that work there."
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Kathy Paseur

December 6, 2025

5  out of  5
rating by Kathy Paseur
"Chloe was sweet, knowledgeable, and easy to work with in securing my vehicle insurance policy. I would highly recommend speaking with her to compare State Farm's offers with what you now have for your insurance needs. She was able to save me around $400 right here before Christmas!!!"
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Heather Jimenez

December 1, 2025

4  out of  5
rating by Heather Jimenez
"Chloe is extremely helpful. Always there to answer any questions I have. And she goes above and beyond to get me the best rates possible. She is absolutely amazing at what she does!"
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Matt Weeks

November 19, 2025

5  out of  5
rating by Matt Weeks
"Excellent Service and Communication from Chloe at Diana Lockmiller State Farm. I recently had the pleasure of working with Chloe at State Farm, and I couldn’t be more impressed with the level of service she provided. From the very first interaction, Chloe demonstrated exceptional professionalism, clear communication, and a genuine commitment to helping me understand my options. She took the time to answer all of my questions thoroughly, made sure I felt confident in my decisions, and handled everything with efficiency and care. Her customer service skills are truly outstanding. She is patient, knowledgeable, and always willing to go the extra mile. It’s rare to find someone who combines expertise with such a friendly and approachable demeanor. Chloe made the entire experience smooth and stress free, and I’m grateful for her support. Highly recommend working with Chloe for anyone looking for outstanding insurance service."
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Angel Padilla

November 6, 2025

5  out of  5
rating by Angel Padilla
"Chloe mcnutt was very helpful. She answered all my questions and was very patient. I highly recommend using her as your insurance agent."
We responded:
"Thank you Angel for sharing your experience with Chloe. She is such a patient and caring person! Thank you for choosing Diana Lockmiller Insurance Agency! "
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Sam Kelsey

November 4, 2025

5  out of  5
rating by Sam Kelsey
"Chloe is a miracle worker! I walked in looking for homeowners insurance, walked out with homeowners insurance and car insurance! She took her time to explain everything and made sure I was ok with how much we were paying! EVERY time I have questions I call and ask for Chloe and she is always more than happy to help! Couldn’t say enough good things!"
We responded:
"Thank you for choosing us for your auto and home insurance! Thank you for sharing how Chloe has helped you and continues to help. She is a shining star at Diana Lockmiller Insurance Agency! Welcome to State Farm!!! "
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Sandra Wilson

November 3, 2025

5  out of  5
rating by Sandra Wilson
"Excellent experience."
We responded:
"Thank you Sandra for your 5 stars!!! I love to hear about customer’s experience being excellent! "
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Treshawn Holmes

October 29, 2025

5  out of  5
rating by Treshawn Holmes
"I had a very pleasant experience. I was assisted immediately, efficiently, and satisfactorily. I feel as though I made a good decision about coverage."
We responded:
"Thank you Treshawn for your 5 STARS!! We appreciate you reviewing our office!"
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will Rushing

October 27, 2025

5  out of  5
rating by will Rushing
"Called in for a quote on a ring and Chloe was super helpful. Put a smile on my face as soon as I spoke with her. She’s got a little sparkle I’ll tell ya! Truly one of a kind in the customer service department"
We responded:
"Thank you, Will, for your kind words! I'm happy to know Chloe made your visit enjoyable and provided excellent service. We appreciate your feedback and look forward to assisting you with any future needs. - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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Jocelyne Solares

October 6, 2025

5  out of  5
rating by Jocelyne Solares
"Loved my agent Chloe!! She is the best!!"
We responded:
"Chloe is amazing!!! She gives 100% every single day and cares for customers with a genuine heart!!"
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ladonna davis

October 2, 2025

5  out of  5
rating by ladonna davis
"I have dealt with Autumn Oakley for several years. Her knowledge regarding insurance and her ability to break it all down is remarkable, which is the reason Ive followed her from location to location. GREAT REPRESENTATIVE."
We responded:
"Thank you for the amazing review of Autumn! She has a very in depth knowledge of auto insurance and home insurance. Thank you for sharing!!"
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Fabi F

October 1, 2025

5  out of  5
rating by Fabi F
"Sherrie was amazing! She followed up with me and made sure all of my questions were answered. Her kindness and genuine care made my decision to switch to State Farm so much easier."
We responded:
"Thank you for sharing the review of Sherrie at Diana Lockmiller State Farm. She genuinely cares for customers to be sure they understand their car insurance fully. Thank you for switching to State Farm!"
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Robbie

October 1, 2025

5  out of  5
rating by Robbie
"Autumn helped me step up my life insurance policy and even with a few bumps made the process super easy!!"
We responded:
"Thank you for letting us know how Autumn helped you with Life insurance! I am glad to know she made the process simple while covering one of the most valuable assets - YOU! Thank you for trusting Diana Lockmiller State Farm for your life insurance!"
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Michael Cox

September 30, 2025

5  out of  5
rating by Michael Cox
"State farm has given me the best coverage at the lowest price ever. I couldn't ask for better. Thank you statefarm"
We responded:
"Thank you Michael for sharing your experience with our office. I am so happy we were able to give you the best coverage on your insurance with a low price. Thank you for choosing Diana Lockmiller State Farm! "
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Loretta Hatton

September 30, 2025

5  out of  5
rating by Loretta Hatton
"Everyone at the office go above and beyond to meet all our insurance needs. Always there to answer any questions we may have regarding our policies and claims that have been made."
We responded:
"Thank you Loretta for sharing this honest feedback of our office. I am so thankful your questions are easily answered and good claims experience. Thank you and your family for choosing Diana Lockmiller State Farm! "
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Carrie

September 18, 2025

5  out of  5
rating by Carrie
"Chloe was very helpful and beat all prices I had checked on 1st quote"
We responded:
"Thank you Carrie for sharing your experience with Chloe. I am so happy to hear she was able to beat all prices you got on your insurance. Thank you for choosing us for your insurance needs!"